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Experience

1. Quality System Manager OTTE Yapışkan Bant Ve İzolasyon Malzemeleri Oct 2025 – Present

   Managing the ISO 9001, IATF 16949 and ISO 14001 management systems, preparing and maintaining documentation, planning internal audits, risk and opportunity analyses, nonconformity management, and following up on customer audits and corrective action processes. Data analysis, reporting and preparation of tracking spreadsheets with advanced Excel.

2. Quality System Officer Teleset Elektromekanik San. ve Tic. A.Ş. May 2025 – Sep 2025

   Establishing and running integrated management systems under ISO 9001, ISO 14001, ISO 45001, ISO 27001 and ISO 14064-1. Managing quality documentation, internal audits, risk analyses, customer and supplier audits, corrective actions, and carbon footprint calculation and reporting.

3. Integrated Management Systems Specialist Kutlusan Kafes Ekipmanları ve Hayvancılık San. Tic. Ltd. Şti. Jul 2024 – Apr 2025

   Running integrated management systems under ISO 9001, ISO 14001, ISO 27001 and ISO 45001. Documentation, internal audits, risk analysis, nonconformity management, carbon footprint work under ISO 14064-1, M-Files document management, and follow-up of CE/TSEK certification processes.

4. Quality System Officer Ege Vitrifiye - Ege Seramik San. ve Tic. A.Ş. May 2016 – Apr 2024

   Running integrated management systems under ISO 9001, ISO 14001, ISO 10002, ISO 27001 and ISO 50001. Carrying out quality documentation, customer satisfaction management, risk analysis, internal audits, nonconformity and corrective action management, CE conformity and continuous improvement activities.

Education

1. Atatürk Üniversitesi İşletme 2014 – 2023

Certifications

• ISO 9001:2015 İç Tetkikçi Eğitimi TSE · 2017
• ISO 9001:2015 Temel Eğitimi TSE · 2017
• ISO 14001:2015 Çevre Yönetim Sistemi Temel Eğitimi Ekinoks · 2017
• İleri Excel Beta İletişim · 2017
• ISO 14001:2015 İç Tetkikçi Eğitimi Ekinoks · 2017
• Sertifikalı Kalite Mühendisi Yetiştirme Programı Udemy · 2020
• ISO 10002 Müşteri Memnuniyeti ve Yönetimi Sistemi TSE · 2021
• Genel Metroloji ve Hacim Kalibrasyonu Batımet Kalibrasyon Laboratuvarı · 2021
• Kişisel Verileri Koruma Kanunu (KVKK) Udemy · 2021
• ISO 50001 Enerji Yönetim Sistemi Udemy · 2022
• ISO 27001 Bilgi Güvenliği Yönetim Sistemi Kiwa · 2023
• IATF 16949 Otomotiv Kalite Yönetim Sistemi Eğitimi Udemy · 2024
• Microsoft Power BI Norm Digital · 2024
• Şikâyet Yönetimine Giriş Eğitimi Şikayetvar.com · 2024

Portfolio

• Excel Data Analysis and Report Preparation

  I help organize scattered data in Excel, analyze it and turn it into meaningful reports. I prepare tables, formulas, charts, summary reports and performance tracking screens tailored to your needs. I create tidy, user-friendly files that make data easier to track, compare and use in decision-making.

• Excel Job Tracking, Task Planning and Action Management

  I prepare Excel spreadsheets so that jobs, tasks and improvement actions can be tracked systematically. Job description, responsible person, start and target dates, current status, completion rate and notes fields can be set up as needed. I build adaptable tracking systems that make overdue or pending work easy to see.

• Preparing ISO 9001 Quality Management System Documents

  I help businesses prepare and organize procedures, instructions, forms, process tables and document lists suited to their needs under the ISO 9001 Quality Management System. I help build documents in a clear, consistent and traceable structure, and arrange revision information and document control. The work is prepared taking the business's activities and existing system structure into account.

• Process Map, Process Definitions and KPI Tracking Tables

  I provide documentation support for defining business processes, showing the interactions between them and determining performance indicators. I prepare process tables covering the process owner, key activities, inputs, outputs, related documents, risks and performance criteria. I create tidy, practical documents so businesses can track their processes more clearly and evaluate performance results.

• Process Risk Analysis and Risk Action Plan Preparation

  I prepare risk analysis tables for identifying, assessing and prioritizing the risks that may arise in business processes. I help with evaluating risk levels using suitable criteria, stating existing controls, defining the actions to be taken and assigning responsible people. I create tables adaptable to your business, in which risks and improvement work can be tracked regularly.

• Supplier Evaluation Form and Performance Tracking System

  I prepare evaluation forms and tracking tables to assess suppliers against set criteria and monitor their performance. Criteria such as quality, delivery, communication, nonconformities and action tracking can be used according to the business's needs. By creating tidy documents with a scoring system, evaluation results and an overall performance view, I help make supplier evaluation more systematic.

• Customer Complaint, Root Cause Analysis and Corrective Action Tracking

  I prepare complaint tracking tables and corrective action documents so that customer complaints can be recorded, evaluated and followed through to resolution. I deliver structured work with fields such as complaint description, root cause, planned action, responsible person, target date and effectiveness check. I can also help prepare 8D reports and nonconformity tracking documents as needed.

• Internal Audit Checklist and Audit Report Preparation

  I prepare checklists, audit plans, finding records and audit reports that businesses can use in their internal audit processes. I provide documentation support for arranging checklist items according to the relevant processes and documents, recording audit results, and following up on identified nonconformities. The work can be adapted to the business's field of activity and audit scope.

• ISO 14001 Environmental Management System Documentation Support

  Under the ISO 14001 Environmental Management System, I help prepare environmental aspect and impact assessment tables, environmental risk records, objective and action tracking tables, and the related procedures and forms. I help organize documents and track records systematically, taking the business's activities, environmental impacts and current practices into account.

• Quality Performance Indicators and Management Reports

  I prepare tables and reports for tracking data such as nonconformities, customer complaints, scrap, rejects, audit findings and corrective actions in order to monitor quality performance. I help with comparing data across periods, evaluating it against targets and turning it into summary reports usable in management meetings. The reporting structure is arranged according to the business's existing data and tracking needs.

• 8D Problem Solving and Root Cause Analysis Report Preparation

  I help prepare and organize 8D reports so that customer complaints and quality problems can be evaluated systematically. I help structure stages such as problem description, interim containment actions, root cause analysis, permanent corrective actions, responsible people and effectiveness check. The work is prepared based on the problem information provided and the existing evidence.

• Turkish – English Text and Document Translation

  I help translate Turkish and English texts, business correspondence, emails, product descriptions and various documents. In my translations I take care to preserve the meaning, coherence and intended use of the text. As needed, I polish translations into more natural, clear and professional language. Before delivery, I check spelling, grammar and meaning.

• Professional Text Editing, Proofreading and Content Creation

  I offer editing to make existing texts clearer, more fluent and more professional. I work on emails, business correspondence, reports, descriptive texts, product presentations and various documents. I fix spelling and punctuation errors, resolve awkward phrasing and rework the text to suit the target audience. I can also write texts from scratch and help improve existing content as needed.